In order to provide the highest level of service to our policyholders, KRMA has partnered with several highly specialized and efficient service providers in the self-funded industry.
We prefer to outsource the adjudication of specific and aggregate stop loss claims reimbursement requests to Total Claims Management, LLC (TCM) in Greenwood, IN. Under the direction of President Randy Scott, TCM’s team of claim managers specializes in audit, claim review, and consulting services for the self-insurance industry for brokers, carriers, consultants, MGUs, reinsurers, and self-funded employers.
KRMA’s partnership with TCM is built on three fundamental goals:
We have structured our relationship so that all parties work on one business platform to ensure that the process of policy administration to claims adjudication to reimbursement remains seamless for our policyholders.
For 50% notices, trigger diagnosis reports, high dollar notices, case management notes, and aggregate reports, please send to firstname.lastname@example.org
For monthly accommodation, aggregate and specific claim reimbursement requests and inquiries, please send to email@example.com